When money is tight, and bills are piling up, it can be hard to know which debts to pay first. The truth is, not all debts are equal — and prioritising your payments correctly can protect your home, utilities, and mental health during difficult financial times.
Whether you’ve recently lost income, faced unexpected expenses, or are struggling with the rising cost of living, this guide will help you understand how to prioritise debt repayments in the UK and what support is available.
Why Prioritising Your Debts Matters
If you can’t afford to pay everything, the most important thing you can do is decide what must be paid now, what can wait, and what you need help with. Poor prioritisation can lead to:
Losing your home
Disconnection of gas or electricity
Legal action or fines
Bailiff visits
On the other hand, tackling the most urgent debts first can help stabilise your situation and give you space to breathe.
Step 1: Understand the Difference Between Priority and Non-Priority Debts
Priority debts are those with the most serious consequences if unpaid. These don’t always have the highest interest rates — but they can lead to court action, eviction, or disconnection.
Priority Debts Include:
Rent arrears – risk of eviction
Mortgage arrears – risk of repossession
Council tax arrears – enforcement agents can be sent
Gas and electricity – risk of being cut off
Court fines – risk of bailiffs or imprisonment
TV licence – legal action if unpaid
Child maintenance – deducted from wages or benefits
Non-Priority Debts Include:
Credit cards
Store cards
Personal loans
Catalogue debts
Overdrafts
Buy now, pay later
Friends or family loans
These are still important, but the consequences of missing a payment are usually financial, not legal or physical.
Step 2: Pay for Essentials First
Before paying any debts, cover basic living costs:
Rent or mortgage
Council tax
Utilities (gas, electric, water)
Food and groceries
Travel for work
Childcare
Insurance for your home or car (if needed for work)
This ensures you’re not putting yourself at greater risk while repaying debt.
Step 3: Create a Debt Prioritisation Checklist
Here’s a simple way to organise your payments:
Debt Type | Urgency | Action Needed |
|---|---|---|
Rent arrears | High | Contact landlord, set up plan |
Council tax | High | Speak to council, request help |
Credit card | Medium | Minimum payment or negotiate |
Payday loan | Medium | Can often be frozen/paused |
Mobile contract | Low | May be cancelled if unpaid |
You can use our Debt Payoff Calculator to enter your debts and see a repayment strategy based on your situation.
Step 4: Contact Creditors Early
If you know you can’t pay a debt this month, don’t ignore it. Contact the creditor as soon as possible to explain your situation. Many will offer:
Payment holidays
Lower minimum payments
A temporary freeze on interest or charges
This applies to credit cards, personal loans, and even some utility providers.
You can also ask for help from StepChange, National Debtline, or Citizens Advice — all offer free guidance.
Step 5: Consider a Debt Management Plan (DMP)
If you have multiple non-priority debts you can’t afford to repay, a DMP can help you combine them into a single monthly payment based on what you can afford.
You’ll make one payment each month
Interest and charges are often frozen
Creditors are contacted on your behalf
Speak to a free provider like StepChange if you want to explore this option.
Step 6: Avoid These Common Mistakes
When struggling financially, many people panic — but some quick decisions can actually make things worse. Watch out for:
❌ Taking out more credit to pay off debt
This only delays the problem and can make things harder later.
❌ Ignoring priority bills to pay credit cards
Missing a rent or council tax payment is far more serious than missing a store card.
❌ Paying whoever shouts the loudest
Debt collectors may seem intimidating, but they don’t have more power than a landlord or court.
Always prioritise based on consequences — not who is chasing you the hardest.
Step 7: Use Tools to Track and Plan
Keeping all your debts in one place helps reduce anxiety and makes it easier to plan.
Use our free Debt Payoff Calculator to:
List all your debts
View total repayments
Compare snowball vs avalanche strategies
Set a realistic timeline based on your budget
This gives you a sense of progress — even when times are tough.
Final Thoughts: Focus on Stability First
In hard times, your first goal should be financial stability, not becoming completely debt-free overnight.
Paying off debt is a marathon, not a sprint. Prioritise the essentials, protect your home and health, and deal with each debt in order of seriousness. There is help available, and you don’t have to face it alone.
Take action early, get advice if you need it, and remember — progress is progress, no matter how small.